We pride ourselves on our practice of a relationship approach to lending. We differentiate ourselves from the larger banks, by providing the superior levels of service. We have a local Board of Directors and local market expertise, something you can only get from a local community bank. We can provide a better banking experience and we do it by building meaningful relationships with our customers.

NMLS# 1212550
Suite 202
606 West Main St
Knoxville, TN. 37902
865-329-8914 office
865-228-9657 cell
jrich@civisbank.com
Jessica Rich has worked in the financial industry as a banker for 25+ years. During this time Jessica has served in various roles as a result of opportunities provided thru multiple bank mergers and acquisitions. The various roles and responsibilities included:
- Currently Sr. Vice President Commercial Relationship Manager with Civis Bank
- Previously the District Manager for a highly successful market of Knoxville TN for UBC CC BankCard Experience with leading a sales team and business development for the organization
- Experienced and had the responsibility for 36 branch locations for an institution that was in excess of$1.2 billion in assets
- Experienced and qualified lender for commercial, small business and retail lending as well as mortgage origination
- Experienced in all facets of branch management, iso/agent sales and branch production for overall growth Of multiple branches
- Chief Operations Officer for Community Bank for 8 years. Experienced and in all facets of bank operations, including regulatory compliance, safety and soundness
- Experience In developing and implementing policies and procedures for various areas of the bank
- Experienced in the budgeting process for various departments and branches
Most Recent Accomplishments and Current Civic Activities:
2016 1 st Quarter Pinnacle Winner as District Manager with US Bank
2015 District Annual Pinnacle Winner with US Bank
2014 District Annual Pinnacle Winner with US Bank
Multiple Branches under my leadership were 2013, 2014 and 2015 Annual Pinnacle Winners Currently setve on multiple Civic Boards and Organizations.

NMLS# 213160
Suite 202
606 W. Main Street
Knoxville, TN 37902
(865)329-9470 Office
(423)293-7130 EFax
(865)335-3109
lrathbone@civisbank.com
Laura Rathbone has worked in finance and accounting for over 30 years. During this time, Laura has served in a variety of roles and responsibilities which include:
- Currently Vice President Commercial Relationship Manager with Civis Bank
- Previously Market President for US Bank in Blount County TN
- Designated FHA Underwriter
- Experienced in underwriting commercial, small business, and mortgage loan requests
- Experienced in compliance and audit controls for mortgage lending
- Experienced in managing personnel and branch/office functions while maximizing profits within a financial institution and mortgage office environment
- Successful branch manager and top sales performer at multiple locations
- Experienced and successful mortgage loan originator
- Experienced in budgeting and forecasting yearly projections and successfully managing to those projections
- Experienced internal auditor of a manufacturing firm
- Experienced external auditor of manufacturing firms, higher education institutions, and small businesses
Most Recent Accomplishments and Current Civic Activities:
2016 1st Quarter Pinnacle Winner as Manager with US Bank
2015 Annul Pinnacle Winner with US Bank
2014 Annual Pinnacle Winner with US Bank
Handbells at First United Methodist Church, Maryville